Product Profile of Automated Flexible Service Level Management Software
SAS India offers Automated Flexible Service Level Management Software. SAS India supplies a wide range of software products for application in aerospace, banking, automotive, communication and education industries. The Automated Flexible Service Level Management Software provides service-delivery management across business units by giving a context-rich environment for IT data metrics, services, performance expectations, service providers and consumers and line-of-business contracts for services.
Key Features of Automated Flexible Service Level Management Software
- Demonstrate the value of IT performance.
- Communicate between lines of business and IT organizations.
- Determine effectiveness and efficiency.
- Fuel continuous quality improvement.
- Service Level Contract Management
- Service Level Agreement and Objective Management
- Service Level Management Processing
- ITIL-compliant catalog of IT services
- Predefined contract templates for quicker entry of IT service contract information
- A flexible hierarchical structure of contracts, agreements and objectives that accommodates complex levels of service deliverables
- Automated capabilities
